Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
503 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Stephanie Rickert 28 Feb 2015
From the time I first spoke with Harry, to meeting Sam, I knew I went to the right dealership. Everything there was great. Great choice of cars. They not only got me approved, but at a great payment too. Will definitely come back for my next car.
5 rate
Cars.com
Vladimir 18 Jan 2019
Trading my car has always been difficult until I met Sam and his team at Quality Auto center. He worked with me to get the vehicle I love after driving test a few. The financing was more comfortable than in other previous dealerships. I am a loyal customer, thanks.
5 rate
Cars.com
John Castrillon 12 Nov 2021
Bought a car a couple weeks ago. After a lot of hesitation at different dealerships finally made up my mind on this one! The sales man was the best. Made it effortless and smooth. Give the man Rafael Torres a raise!
5 rate
Google
Derek Beveridge 28 May 2022
The vehicles here are great quality for reasonable prices. Danny and Chris were very patient and attentive to our needs. They made the process go by fast and smooth. I recommend coming here for sure.
5 rate
Google
Elina Martyn 18 Jun 2019
"Quality Auto is such a convenient service! Thanks to Danny for explaining everything about the payments and showing me the car for my needs. I’ve gone with 2017 Nissan Altima. I just enjoy Japanese cars and this one looks very nice in my opinion. Highly recommend! "
5 rate
Google
Yessenia Romero 27 Feb 2015
Great Customer Service! Great Experience! Very Helpful!
5 rate
Cars.com
Emily Price 10 Jan 2020
Seriously one of the best dealerships I’ve been to. The service is top notch, the staff is very friendly and knowledgeable and the cars are great. Very happy with my buying experience. If you are there, ask for Danny or Taji, they really helped me out in choosing the car I want
5 rate
Cars.com
Derrell Sapp 27 Feb 2015
Great Experience. totally professional, at all times. Found the best rates and approval.
5 rate
Cars.com
Fatimah Elliott 20 Feb 2015
Quality Auto Center does it right. I am very pleased with their service, and very happy I went their for my Acura RDX. Jesus did a great job explaining the Acura to me. Mark did a great job getting my loan application approved, and at a rate better than I thought I would get. And Melody did a great ...job keeping my 2 daughters company, and occupied, while I was car shopping. I am very pleased! Show more
5 rate
Cars.com
Mallory Mueller 26 Sep 2019
3 of my cars (including the one I just bought, 2016 Mercedes-Benz GLA 250) were bought from Quality Auto Center of Springfield. Juan and Sam from the Management team can always provide you with reasonable prices and add some discounts per your request. Moreover, they have a great car service and can... always help you with all the car issues. Show more
5 rate
Google
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