Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
503 Reviews
5 out of 5 stars
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Nelly Gimson 14 Jul 2020
Danny really knows his cars! They let me test drive a really nice vehicle and I bought it the same day. Thank you for the great experience
5 rate
Cars.com
Harris Sesay 05 Mar 2015
no comment I could write could explain how well I was treated, and the service I received at quality auto center
5 rate
Cars.com
Henry Reeves 28 Jul 2020
Special thanks to Omar for listening to my needs and recommending me a car that was just perfect. I had a great time shopping here and I have an even better time driving my new car.
5 rate
Cars.com
Hector Ortiz 04 Mar 2015
When I first spoke with Harry, on the phone, explained my situation, he assured me Quality Auto Center can accommodate my needs and situation. I was a bit skeptical, until I arrived at their showroom. Everything Harry told me Quality Auto Center can and will do for me, they did. My wife was shown a ...number of cars, which fit our needs and budget. She selected the one she liked best, a 2011 Audi A6, and she's very happy. My wife is happy, then I'm happy. When it's time for my next car, we're going back to Quality Auto Center Show more
5 rate
Cars.com
Norma Ortiz 04 Mar 2015
Melody & Maria made my visit to Quality Auto Center very pleasant. They are not sales people, but, their pleasant personalities and accommodating manner made my visit a very happy one. Between my salesman, Sam, and Harry, they showed me the best vehicles for my needs and payment area. I decided on t...he 2011 Audi A6 and am very happy with my choice. When it's time for my husband to purchase a vehicle we will be back to Quality Auto Center Show more
5 rate
Cars.com
Billy Moss 04 Feb 2020
This was my first time buying from this dealership and it was a really good experience! Every single person treated me with kindness and respect. The prices were unbeatable and the financing was super easy and quick. So happy with my used car purchase. Well done, Quality Auto Center!
5 rate
Cars.com
Dylan 29 Nov 2018
Trading in my old car with Quality Auto Center of Springfield was one of the best things that happened to me a year ago. Jimmy didn’t just get my former car sold in the space of one week, he also got me approved for the company’s car financing program, and ensured that I drove a 2016 Mazda 3 hom...e, which was just one of the many tremendous pre-owned cars on display in the showroom. Show more
5 rate
Cars.com
Cedric Battle 02 Mar 2015
Very Good, keep up the good work. Customer satisfaction is what I received
5 rate
Cars.com
Arnold Haynes 07 Dec 2020
Loved the atmosphere. Loved the people who helped us. One of the best experiences with purchasing a new vehicle. They treat you with the greatest respect and try to find you the best deals possible
5 rate
Cars.com
LaToya Trowers-Bell 04 Oct 2022
This dealership is wonderful, the sales person Samuel Thompson was wonderful. He took the time to meet with my husband and I and was professional the entire time. His knowledge and expertise was helpful and I truly appreciated his honesty. This was my first time purchasing a car and I must say this... was a very pleasant experience. Samuel was not pushy, on the contrary he gave me time to think about my purchase and get back him. He worked with my budget and took the time to ensure that I felt comfortable with my payments. The experience was so good I made a point to speak with the manager Sam to tell him about my pleasant experience. I highly recommend Quality Auto Center for a car purchase and meet with Samuel for a great experience. Show more
5 rate
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