Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
515 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Lavern 26 Jun 2019
If you like fast cars, you will like the Dodge Challenger SXT. When I saw the 2017 model in Quality Auto Center of Springfield’s inventory, online, I knew I had to do something about it. Scheduling an appointment was super easy and Danny was very helpful in getting me the financing I needed to get... this baby of mine. Quality Auto Center of Springfield is a trusted dealership, and I’ll recommend this company Show more
5 rate
Cars.com
Mary Cook 25 Jun 2019
It was a pleasure to have a deal with the salesperson Andy from Quality Auto Center. He was very courteous and knowledgeable to help me with the choice of the vehicle. All the details with the financing were sorted out so quickly. The deal was quite transparent and easy. I can recommend this service...! Show more
5 rate
Google
Samantha 24 Jun 2019
As a single lady who knows little about automobiles, Danny, the salesman at Quality Auto Center of Springfield did everything to satisfy and make sure I was comfortable when I visited to buy a used car from him. I purchased a 2017 Toyota, and I love it
5 rate
Cars.com
Thomas Blair 21 Jun 2019
Extremely happy customer! Bought a Ford Fiesta ST and love it a lot. Their sales department are awesome and do their best to find the car that won’t hit the pocket. Andy was my salesperson, and he's so nice and super helpful. Ask for him! Financing was a breeze and I was in and out with a new car ...in a super short time. Top notch service! Recommend! Show more
5 rate
Google
Elina Martyn 18 Jun 2019
"Quality Auto is such a convenient service! Thanks to Danny for explaining everything about the payments and showing me the car for my needs. I’ve gone with 2017 Nissan Altima. I just enjoy Japanese cars and this one looks very nice in my opinion. Highly recommend! "
5 rate
Google
Norman Robinson 17 Jun 2019
I bought my Chevy there, and I love my girl! It’s just flying. Great quality, and a really good deal! Thanks to Danny for bringing up the list of best cars. I saved money, and I got a really good car. Thank y’all!
5 rate
Google
Mark Waugh 13 Jun 2019
Had a great trade in experience with Sam! I got a bit higher price per my old BMW than I expected. I still can't believe! Extremely happy customer! I bought here used BMW. And so far so good. Will see...
5 rate
Google
Sofia 13 Jun 2019
I came to Quality Auto Center of Springfield to trade in my son's car for an Infiniti. Danny from sales was the one who attended to me. With detailed explanation and a great help with the process of upgrading to our new vehicle. My wife is pleased. I recommend them.
5 rate
Cars.com
Virginia 10 Jun 2019
As a female buyer, I was skeptical to visit alone due to my little knowledge, but Jimmy made the whole process of buying a used car easy and effortless. I got a gorgeous automobile at a reasonable price. Thanks!
5 rate
Cars.com
Alexander Prince 08 Jun 2019
The gentleman Andy ( Finance manager ) was one of the nicest and most knowledgeable people I have ever met. Very calm guy and is smart when it comes to business. Because of him I would feel completely comfortable coming back to this dealership at anytime to purchase another car. I have to say heâ€...™s one of the best people in the car business I have ever come across and that’s not easy to say nowadays. Thank you quality and thank you more Andy. 5 stars ! Show more
5 rate
Google
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