Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
515 Reviews
5 out of 5 stars
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Lucinda Heath 11 Jul 2019
Actually, I was nervous because it was my first time buying a car. The people at Quality Auto Center, especially Danny were really helpful and made me feel valuable and respected my time. The inventory was incredible and I got the best deal in less than 2 hours.
5 rate
Google
Theodore Preston 09 Jul 2019
Excellent and professional Team with an outstanding attitude. I traded in my car and found a successful deal on a used car. Financing a used car is very easy here unlike other dealerships I have visited. Keep up the quality service guys; I recommend them to family and friends.
5 rate
Google
Aliyah 09 Jul 2019
My car buying experience was great. No pressure, very helpful, and a good quality used vehicle at a great price. I wish I had found this place long before now and I know I would definitely return to consider future vehicle purchases
5 rate
Cars.com
Oliver McDowell 04 Jul 2019
I was shopping online for a Mercedes-Benz M-Class. Quality Auto Center of Springfield had the vehicle I was interested in. The car was in excellent condition! I had a test drive right away. The price was as advertised and fit my budget. Danny and Juan were very helpful and they helped me to get affo...rdable payment. They have a very nice showroom. I’m very happy with my purchase. Show more
5 rate
Google
Oliver 04 Jul 2019
I saw a Mercedes-Benz M-Class online and came to see it with my wife. The dealership had a beautiful showroom with a lot of cars. After coming to see the car, getting help from Danny and Juan, I had a test drive and in 1 hour I drove away with exactly what I wanted.
5 rate
Cars.com
Dina 01 Jul 2019
The process was very straightforward - the salesman (Omar) was helpful and transparent. I purchased a Honda Accord and it was clean and drove beautifully. I'm really happy with my experience at Quality Auto :) 10/10 would recommend
5 rate
Google
Charlotte 01 Jul 2019
I got a far better estimated quote from Quality Auto Center of Springfield after submitting the Appraisal Form online, which, by the way, is a very effective tool. From there, I got connected to Jimmy who swiftly handled the trading in of the car. We also had a very good time talking about buying on...e or two vehicles from the impressive lineup of used cars that they had when I was there. Overall, the test drive was enjoyable, and the paperwork didn’t put a “strain on my back”, not even a little Show more
5 rate
Cars.com
Marco Antonio Boaventura 28 Jun 2019
From the moment I walked into QAC’s lot I was immediately greeted warmly by a sales rep. I felt like family right away! They worked without hesitation on my financing. I found the car I wanted, which was tough because they have such an awesome selection, a beautiful 2012 Mercedes-Benz, and they qu...ickly worked to get me on a test drive. From there on it was finalizing paperwork and I was on my way! The whole team was very attentive the whole time I was at the dealership. I'd tell all my friends to buy a car from here! Show more
5 rate
Google
Russel Cummings 28 Jun 2019
I was monitoring the inventory and it is always changing, so I could find the best variant for me. All the used cars are in perfect condition and do not require any maintenance. The team is absolutely professional and know how to find the best deal for you. I am extremely grateful to the manager Sam... I worked with Show more
5 rate
Google
Roberto Mckinney 27 Jun 2019
Fabulous service! It was such a relief to understand that these people can find the car in perfect condition for a reasonable price for me. I got Ford Escape Titanium and the price was really sweet. I was impressed to see that the car looks like brand new and no service is needed. The salesperson Ji...mmy was just a master replying to all my questions and helping with the choice. Above and beyond experience. Show more
5 rate
Google
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