Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
515 Reviews
5 out of 5 stars
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Lenard 30 Jul 2019
This dealership does customer service the right way. Everyone was extremely nice, very helpful, and no sales pressure. Danny and Juan spent the time with us that we needed and let us discuss all of the options. The prices were great and the cars were in great shape. GO HERE.
5 rate
Cars.com
José Luis B 26 Jul 2019
Found them through their website listing a nice inventory. Called them to inquire about a car and found them to be very knowledgeable and helpful. Came in to look at the BMW car I wanted, Andy was very helpful, so I bought it with no problems. Great customer service, excellent showroom, and no hassl...e of staff flocking the door! Would definitely send friends and family to them in the future. Show more
5 rate
Google
Randell McCarthy 26 Jul 2019
My car was crashed in an accident and we needed to get a replacement urgently. I had very little money and was desperate that I would not find anything. They were really great. Sam helped us to find a vehicle and resolve all the issues with financing. I cannot recommend these guys more.
5 rate
Google
Breanna Cox 24 Jul 2019
After two months I am more than happy with my BMW purchased from them. They helped to choose exactly what I wanted, covered all aspects of the purchase process (including test drive and car inspection) and the price was really great compared to other dealerships in our city.
5 rate
Google
Alejandro B 23 Jul 2019
I am impressed by how easy it is to buy a cool vehicle. I’ve long thinking about a used car but did not know where to buy it. I came to them and was surprised by Jimmy's fast and high-quality work. I got the answers to all my questions, we made a very good deal. I am the happy owner of Audi A4 for... a month. With the car, everything is fine! Show more
5 rate
Google
Ambrose Ray 19 Jul 2019
Danny, the fantastic salesman at Quality Auto Center of Springfield, is no doubt an excellent salesman selling quality vehicles with hassle-free financing. I purchased a 2017 BMW from him in a straightforward transaction without any hassle. I am more than delighted to buy from him, and I recommend h...im to everyone. Show more
5 rate
Google
Jaxon 19 Jul 2019
I got a 2016 BMW for my wife from this dealership at an affordable price. The Salesman, Jimmy, made trading the vehicle so effortless and pleasant, I recommend him. Thanks for the quality service
5 rate
Cars.com
Lenard Morton 16 Jul 2019
It was an outstanding experience to have a deal with Quality Auto Center, this is how you feel when you work with the professionals. I was looking for a used car and was accidentally referred to their website. After browsing through the inventory with the cars I had in mind some desired variants, Hy...undai Tucson was my favorite. So I called and made an appointment. I talked to Danny and he provided me with all the information I would like to receive about that car. Everything was great so it was easy to make the deal. I am happy with what I got for the price I paid. Show more
5 rate
Google
Abigail 15 Jul 2019
Best experience ever The car runs great and we are very happy with our choice. I recommend Quality Auto Center of Springfield as my number one dealership
5 rate
Cars.com
Melody 13 Jul 2019
Overall really really great experience. When I called I spoke to Stefany and she was so nice and knowledgeable. Sam took his time, explained and answered every question I asked when I signed my paperwork. My salesman Carlos was awesome. I told him exactly what I wanted and he did not try to push me ...into something else. Plus I really just love my car!!! I've heard nightmares about buying cars but not here. I promise they are all honest people here. Thank you for being awesome. Show more
5 rate
Cars.com
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