Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
515 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
tomy tomy3297 06 Jun 2019
Easy to deal with. I wanted to repair and trade in my vehicle. When I got to Quality Auto Expo for a cost evaluation, I was told the brake and the engine can be repaired and improved before being sold for a far higher price. So, I turned in everything over to Marilyn who did all that was necessary f...or my former car to become sellable at a reasonable price. Got the car sold after just one week, and at an appropriate price too, paying for the services received in the process. Show more
5 rate
Google
Jill 05 Jun 2019
I bought an Acura RDX at Quality Auto Center, and, honestly, it’s one of the best purchases I’ve ever met. Very happy with the car. The condition is just sublime. The price – fantastic. This dealership also has very affordable financing options, so you should take a look at them if you’d lik...e to buy some luxurious new car. Finally, Quality Auto Center has a car service which will repair your car should anything happen to it for cheap. Highly recommend Show more
5 rate
Cars.com
Jacob Haynes 28 May 2019
A month ago, I sold my car and bought a new one at the Quality Auto Center. Together with the seller Andy, we picked up a car for me, he is a great guy. In the end, I was very pleased with the results, it makes me happy every day. For a month away I had no complaints about auto. It is perfect! I al...so want to note the Quality Auto Center and their service, all at the highest level! Show more
5 rate
Google
Hector 28 May 2019
I would like to thank Danny and Juan for taking such care with my mom and I trying to find the perfect car for me. They were patient, listened to my needs and wants and were great in finding exactly the best fit for me! Juan helped to get the financing and we really felt they had our best interests ...at heart! Thank you all for taking such great care of us and making it a great car buying experience. I Definitely will recommend Quality Auto Center of Springfield Show more
5 rate
Cars.com
Grace Fletcher 27 May 2019
When I decided to buy a new car, I turned to the Quality Auto Center. In the selection of the car seller Danny advised me and picked up some pre-owned luxury cars for me. Together we made a test drive of brands such as BMW and Audi. My choice was on a BMW because the auto is fast and athletic. I am... very pleased with the Quality Auto Center and its approaches to the client. I’m so thankful! Show more
5 rate
Google
Grace 27 May 2019
In the Quality Auto Center I bought for myself a new used car. We chose the car with the seller Danny. He made for me a test drive of various cool cars. Together we drove each car and I chose a BMW. BMW embodied all my dreams! I am glad that I got to the Quality Auto Center here are professionals. ...Thank you! Show more
5 rate
Cars.com
Faith Wilson 27 May 2019
So great to make a business with the professionals when you need to take care of your car. I needed to buy a good vehicle quickly and my colleague recommended this service. I called and made an appointment. So grateful to all staff, they made a great deal for me and helped to resolve all the paper i...ssues with financing. Excellent experience. Show more
5 rate
Google
Tristan Goodman 23 May 2019
I've recently decided to buy a used car and my friend referred me to Quality Auto Center of Springfield. These guys have a really huge variety of vehicles in stock. It was not easy to make a choice actually. The manager Sam organized a great test drive with 5 vehicles I liked. At least I got an exce...llent luxury Audi A4 Premium Plus for more than a fair price. It was a great deal and Sam also helped me with financing. I can really recommend this service Show more
5 rate
Google
A A 22 May 2019
Awesome dealership! This place has an awesome selection and amazing prices. I bought a car from them 6 months ago and the process was very simple. I left the place with an amazing deal. I dealt with Sam when closing the deal and all the paperwork, and he was great! When it came to getting my plate...s, which was two weeks after the expiration of my temp, I dealt with Maria. She was very helpful throughout the whole process. She told me that the last lien holder didn't release the title to them quickly enough. I didn't believe her at first, but when I called my new lien holder they gave me the same response. From more research I found that when a used car has a previous lien holder, it takes time for them to find and release the title of the vehicle. I recently took my car here for service, as well. The service adviser, Marilyn, was very pleasant and knowledgeable. I even got to meet their shop foreman who is a very professional and a great mechanic. Would I buy another car from them? Yes! Will I still bring my car to them for service? Yes! I highly recommend this dealership. Show more
5 rate
Google
Alexandra Atkins 22 May 2019
Outstanding service to get a used car for a fair price. I worked with the salesperson Danny and he did a great job finding out all the details that were important for me and helped me with financing so I applied for great credit conditions. Very professional!
5 rate
Google
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