Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
515 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Terry Patel 09 Apr 2019
Danny really made my experience special. He was always extremely upfront about everything from prices to the services Quality Auto Center offers. Specifically, they offer delivery on their vehicles which exemplifies how much they go the extra mile for their customers
5 rate
Google
Benjamin 09 Apr 2019
Vlad did everything in his power to make it easy and affordable to get my hands on a great car. From completely streamlining the trade in process to offering me the best deal possible on a 2019 Cadillac XT4, he gave me the best car buying experience I’ve ever had
5 rate
Cars.com
Shereen Bar-or 05 Apr 2019
Quality Auto Center is not only an amazing dealership, but also a great car service where your car can be taken care of very quickly. Anyway, if you buy a car there, you won’t need to visit their car service, because it just won’t break down all of a sudden. Their cars are very reliable and have... all the warranties. I strongly recommend this dealership. Show more
5 rate
Google
Zhen 05 Apr 2019
Trading my used car for another vehicle at this dealership was straightforward and transparent. I was able to test drive a few cars they are selling before finally settling for one I love. Danny made the financing straightforward, no hassles of any kind
5 rate
Cars.com
Zhen Jiang 05 Apr 2019
I had a pleasant experience trading my used car for another vehicle at Quality Auto Center of Springfield, and I will love to recommend them to everyone. Danny, their sales representative, was very knowledgeable and transparent during the transaction. I recommend him
5 rate
Google
Clare Beardall 27 Mar 2019
I've been working with manager Danny for a long time, buying a third car of Quality Auto Center. I can confirm the quality of this service because every time I don't see a single failure. These dudes always amaze with their ability to work efficiently. This time I bought a BMW X5, with the payment t...here was not any problems, divided into several parts. Thanks for my luxury car! Show more
5 rate
Google
Allison 25 Mar 2019
My dad was the person who found cars for sale on Quality Auto Center and since then my family has bought a total of 5 vehicles from them. Andy is very easy to relate with. Each time we go there, it is a pleasant experience. The whole process including financing is always concluded in a few hours. Fo...r us, it will always be Quality Auto Center of Springfield Show more
5 rate
Cars.com
Pierce Scott 22 Mar 2019
I was astonished by the precise and flawless car service at Quality Auto Center of Springfield. They offered superior quality service when I took my car for a coolant flush, lube, oil & filter change, and tire balance. Thanks to Marilyn for her excellent help. I recommend them.
5 rate
Google
Emma 20 Mar 2019
There are different financing options. I perfectly saved my money and nerves on buying a car right here) Jimmy helped me deal with everything, told me about the financing that suited me. I bought my Honda without any pressure and now I am happy to drive it!
5 rate
Cars.com
Christopher Sumpter 18 Mar 2019
Juan and his team did everything to satisfy my wife and me when we visited to purchase a used car. We both were allowed to test drive the vehicle and the financing on the used cars they are selling so transparent and straightforward. For quality cars, I recommend Quality Auto Center of Springfield.
5 rate
Google
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