Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
503 Reviews
5 out of 5 stars
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Scot Harrington 20 Oct 2020
I got a great price on a car I was looking for. It was 1/5 the price of similar cars that I saw on-line. The buying experience was great. All of my questions were answered with honesty and clarity. Omar is a great guy with extensive knowledge of the cars on the lot. I highly recommend Quality Auto o...f Springfield! Show more
5 rate
Google
William Walsh 19 Oct 2020
I just bought a car here and am very pleased with the dealership! I don't know much about cars but I felt like Taji was very transparent on what he knew about the car and provided all of the information openly. I purchased a 2016 Hyundai Sonata with low mileage in August of 2020 and I'm enjoying it.... I would recommend purchasing a car from them Show more
5 rate
Cars.com
Elizabeth Ross 16 Oct 2020
Working with Danny was an absolute pleasure, couldn’t be happier! They let me test drive the car, and even helped me with financing! Thank you so much!
5 rate
Cars.com
Igor Nikitchenko 13 Oct 2020
I bought both of my cars from these guys. Both were/are wonderful cars, and the employees are helpful and respectful. Omar is extremely helpful and easy to work with
5 rate
Cars.com
Holly Allison 12 Oct 2020
My experience with them was brief, but they were friendly and helpful. There was a "snag" with my purchase (my own fault) and they were very willing to help me correct it
5 rate
Google
Matthew Crawford 09 Oct 2020
I got a great deal on my slightly used Ford Focus. It is as good as brand new and has an excellent warranty. The staff are all really friendly and helpful. I first got a car there about 10 years ago, and don't go anywhere else
5 rate
Cars.com
Lillian Parsons 07 Oct 2020
This was my first car, fresh out of school, in a new city and new country altogether! My service rep was great! He explained all features in the various models and helped me determine the best model for my needs and made the whole process extremely simple
5 rate
Cars.com
Paul Shields 05 Oct 2020
You guys are awesome! A special thank you to the staff for making this possible! Needed a car, even with not so good credit, and they were able to make it happen. I appreciate everything they did for us yesterday!
5 rate
Cars.com
Denis Lazarev 30 Sep 2020
I am very happy with the service I received from my salesman the other day. He answered all my questions and helped me out a whole lot. He was very nice and kind, and found me the perfect car
5 rate
Google
Emmanuel Edwards 28 Sep 2020
I was trading my car with another one from these guys, and I’m very happy with it! The car I got is really good, and it runs so smooth. Thanks!
5 rate
Google
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