Certified Pre-Owned

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How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
518 Reviews
5 out of 5 stars
5 star
503
4 star
15
3 star
0
2 star
0
1 star
0
Sort by: Latest review first / Highest rating first
A Google User 28 Nov 2017
5 stars for Peter and Sam. We walked in to test drive a car. Peter was very knowledgeable on all of the models and features, but most importantly he was patient as we worked numbers and were making our decision. He was sitting with us going over all of the details of the car and how to use differen...t features, again staying past closing time to make sure we were comfortable driving away. His priority was making us satisfied customers over everything else. Financial process, with Sam, was super smooth (thank you Donna) Show more
5 rate
Google
Sue Johnson 28 Nov 2017
After going to 2-3 used car dealerships, we decided to purchase our Mercedes C300 from Quality Auto Center, mainly because of salesman Jimmy. He was very personable and professional and was also able to give us a very good deal. Jimmy took us for a test drive, answered all questions and gave us as m...uch time as we needed to make a decision without feeling pressured, as we usually feel at other dealerships. people all seem knowledgeable and friendly. We highly recommend this dealership Show more
5 rate
Google
Donna Benjamin 28 Nov 2017
5 stars for Peter and Sam. We walked in to test drive a car. Peter was very knowledgeable on all of the models and features, but most importantly he was patient as we worked numbers and were making our decision. He was sitting with us going over all of the details of the car and how to use differen...t features, again staying past closing time to make sure we were comfortable driving away. His priority was making us satisfied customers over everything else. Financial process, with Sam, was super smooth (thank you Donna) Show more
5 rate
Google
Matthew Vuksanaj 22 Nov 2017
Very helpful team
5 rate
Tags:
Google
Lisa Czajko 19 Nov 2017
Juan in finance was absolutely wonderful. He truly went above and beyond to make sure things went smooth and that we had a great experience. We live 2 hours from the dealership and Juan had the car delivered to the Ramsey location so we didnt have so far to travel. He is definitely an asset to thi...s company. Show more
4 rate
Google
Roger McNeill 18 Nov 2017
100% satisfied!! Jimmy and Juan not only got me a good deal with my new Honda Civic, but also connected me with the Finance Manager, Sam, and he made all paper work fast and easy for me. I got more than what I was expecting.
5 rate
Cars.com
Jermaine L. 18 Nov 2017
I had a great experience buying my car from Quality Auto Center in Springfield. Before I came in I spoke with Sue, and she answered all my questions and was able to schedule my test drive, on a day that was convenient for me. Then when I arrived, I met with Andy, and he went above and beyond showing... me all of my options. There was no pressure on purchasing the car. I felt peace of mind driving off the lot, and I will most definitely be back. I highly recommend this dealership to my friends, family, and any other potential buyers. Show more
5 rate
Cars.com
Sam Bashay Bashay Omack 08 Nov 2017
5 rate
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Google
Preacher Steve 31 Oct 2017
It was an amazing experience ever in Quality Auto Center of Springfield! Andy was very helpful and really cared about helping me pick a car that suited my needs. Andy answered all my questions and offered a lot of great advice. It was incredible; I haven’t had such a great experience in a car dea...lership ever. I left with everything I needed thanks to Andy, and Sam, in Fiance. I’m so pleased with my decision to come to Quality Auto Center! Thank you so much, Quality Auto Center group team. Show more
5 rate
Cars.com
Sara S. 31 Oct 2017
Everyone here is super nice! Once I got out of my car I was greeted by Peter and he helped us find the perfect car! Peter was very patient with my mom and I through the whole process. It was my very first visit and I am happy I got my first car from here! The finance area was also very nice and Sam ...was super helpful. They made sure we got everything we needed for the car and more! Show more
5 rate
Cars.com
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Sales
(888) 298-9022
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Service
(973) 564-0112
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We want to help you find the perfect car that fits your budget. Please adjust the options below so we can estimate the most accurate monthly payments.

Estimated Credit Score or Interest Rate

21.9% Very Poor < 600
18.28% Poor 600-679
14.65% Fair 680-719
11.03% Good 720-780
7.4% Excellent > 780

Desired Loan Term (months)

24
36
48
60
72

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This calculator is intended solely for general informational purposes and is provided as a rough estimate based on the information provided above by the user. You should not take action based on the information provided through this interest calculator alone. Please note that title, registration, and other fees were not considered in the calculations and when available, we recommend using interest rate information provided to you by your dealer or lender.