Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
515 Reviews
5 out of 5 stars
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Matthew Vuksanaj 22 Nov 2017
Very helpful team
5 rate
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Lisa Czajko 19 Nov 2017
Juan in finance was absolutely wonderful. He truly went above and beyond to make sure things went smooth and that we had a great experience. We live 2 hours from the dealership and Juan had the car delivered to the Ramsey location so we didnt have so far to travel. He is definitely an asset to thi...s company. Show more
4 rate
Google
Roger McNeill 18 Nov 2017
100% satisfied!! Jimmy and Juan not only got me a good deal with my new Honda Civic, but also connected me with the Finance Manager, Sam, and he made all paper work fast and easy for me. I got more than what I was expecting.
5 rate
Cars.com
Jermaine L. 18 Nov 2017
I had a great experience buying my car from Quality Auto Center in Springfield. Before I came in I spoke with Sue, and she answered all my questions and was able to schedule my test drive, on a day that was convenient for me. Then when I arrived, I met with Andy, and he went above and beyond showing... me all of my options. There was no pressure on purchasing the car. I felt peace of mind driving off the lot, and I will most definitely be back. I highly recommend this dealership to my friends, family, and any other potential buyers. Show more
5 rate
Cars.com
Sam Bashay Bashay Omack 08 Nov 2017
5 rate
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Preacher Steve 31 Oct 2017
It was an amazing experience ever in Quality Auto Center of Springfield! Andy was very helpful and really cared about helping me pick a car that suited my needs. Andy answered all my questions and offered a lot of great advice. It was incredible; I haven’t had such a great experience in a car dea...lership ever. I left with everything I needed thanks to Andy, and Sam, in Fiance. I’m so pleased with my decision to come to Quality Auto Center! Thank you so much, Quality Auto Center group team. Show more
5 rate
Cars.com
Sara S. 31 Oct 2017
Everyone here is super nice! Once I got out of my car I was greeted by Peter and he helped us find the perfect car! Peter was very patient with my mom and I through the whole process. It was my very first visit and I am happy I got my first car from here! The finance area was also very nice and Sam ...was super helpful. They made sure we got everything we needed for the car and more! Show more
5 rate
Cars.com
Tiffany E. 31 Oct 2017
Jimmy, was very helpful and informative. The whole experience was very smooth and no pressure. We could think on our own without being pressured. If he did that, it would've turned us off and went home to think about it some more. He was good! He wrapped the whole deal in a few hours. From showing... and finding our BMW 528, financial process with Sam then close the deal. Excellent ! ¿ Thanks Quality Auto Center Show more
5 rate
Cars.com
Steve G. 31 Oct 2017
Picked up my Maserati today. This guys are simply great! I walked in in the morning and drove out in my new Maserati 2 hours later! My salesman, Andy, was awesome as was everyone else at Quality Auto Center. It was a truly pleasant and simple experience. Knowledgeable finance staff who work hard to ...get you what you want in an efficient and friendly manner. Thank you Henry and Andy for such a great experience. Highly recommend them to everyone dudes! Show more
5 rate
Cars.com
Moe C. 31 Oct 2017
Must say that I enjoyed working at this company and Quality Auto Center will always be my family! I went from driving a Ford to now looking to purchase my first BMW.. & of course from these guys. The X6 is a beauty ¿¿. Shop with Andy, you won't be disappointed.
5 rate
Cars.com
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