Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
518 Reviews
5 out of 5 stars
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Tanya Davids 13 Sep 2017
Very cool people. Didn't waste my time. Drove out with my new Infiniti. I came from 2 hours away and didn't think I was going to be this satisfied. No b.s. very straight process. Dropped the price a little. Dealt with my credit union. Very happy I did business here after the other horrible dealers I... went to before Show more
5 rate
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Faraj Washah 23 Aug 2017
5 rate
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JJGFV GFJ 16 Aug 2017
Good experience,With the Sales manager at Quality auto center of Springfield smooth transaction ,I'm completely statisfied with my new car Thank You Sam and Lydia
5 rate
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Angelique Banks 16 Aug 2017
Great customer service!!! The Salesman was confident and worked with my every request.
5 rate
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Patrick Nembhard 16 Aug 2017
I'd recommend this place to anyone very nice people treat me like family make me happy got a bmw x5 and I'm very satisfy with the car.
5 rate
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Matt Nace 16 Aug 2017
I got a great deal on my Honda Civic 2014. Great price, very patient, and they make sure everything is squared away to make buying a car safe and easy. Very pleased with my purchase
5 rate
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William Curran 26 Jul 2017
5 rate
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Nicole Person 19 Jul 2017
thanks
5 rate
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Noba Gerges Ebaid 19 Jul 2017
Very nice people here! Genuinely great experience!
5 rate
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Ben Vlogs 19 Jul 2017
I cannot thank you guys enough! I don't believe that I am driving this Maserati as we speak. I have been shopping for 4 months now going from dealer to dealer and just walking out once they gave me the b.s. I didn't think I was going to buy the car I wanted from a dealership. I gave up on dealership...s until coming to Quality. I guess there are still honest dealerships out there. You guys worked on the price with me and actually came down from your internet price..which I didn't even expect after going to a handful of dealerships before you. Also, you took the time and worked with my credit union to finalize my personal loan. They got my credit union check the next day in the mail and called me to pickup the car. I am going to refer everyone to you guys. You deserve our business. The only thing that was not up to par was the detailing/cleanup on the car. the cup holders and mats were dirty. But I have to admit that they did tell me their main detailer was sick and not in work and offered for me to come back for a complimentary detail once he is back to work. Very professional! Good luck on your new location!! Show more
5 rate
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