Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
13 Reviews
5 out of 5 stars
Showing 4-star reviews / Show all reviews
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John Omack 25 Dec 2019
This place is great. They were very upfront with everything and the cars are beautiful. I just bought a range rover evoque for my wife and she couldn't be happier. Only reason it wasn't five star was because they took a long time to get the paperwork done. Definitely recommend!!!!!
4 rate
Google
Lisa Czajko 19 Nov 2017
Juan in finance was absolutely wonderful. He truly went above and beyond to make sure things went smooth and that we had a great experience. We live 2 hours from the dealership and Juan had the car delivered to the Ramsey location so we didnt have so far to travel. He is definitely an asset to thi...s company. Show more
4 rate
Google
Jose Valentine 24 Jan 2015
Small issue in the beginning, but ended on good note. Overall, happy with the experience and my purchase
4 rate
Cars.com
Leslie Lin 24 Jan 2015
Overall, good experience. Drove in from Brooklyn, driving home in my new car
4 rate
Cars.com
Haliey B. 07 Jan 2015
Very easy place to work with. I thought I could haggle on the internet price, but to be honest, after searching for 3 weeks, Quality had the cheapest priced car. They promised me 2 new front tires, and after buying the car, they immediately scheduled an appointment for me to come in and have them in...stalled. Most honest people I have ever seen, hands down. Highly recommended! Show more
4 rate
Cars.com
Mary York 20 Apr 2018
I’ve been a customer of Quality Auto Center, in Springfield, and back when they were in Linden, for years. Due to the staff and management, Sam, Jimmy, Lydia, Maria, treating me excellently each and every time I walk in through the door, I would never shop anywhere else. The dealership has a great... selection of cars and is always able to provide outstanding interest rates when I finance. Wonderful experiences, highly recommended! Show more
4 rate
Google
Jasmine Campbell 31 Jan 2020
This place was extremely helpful for me getting my first car. Amber was very responsive and quick to answer my questions. Russell then put me at ease when going over my monthly payments. I will return my business when the time comes!
4 rate
Google
Jason Robinson 07 Apr 2018
This was my first car purchase. I got to thank Jimmy for making it easy for me, and explaining everything, as we went along. I'm liking the Honda Accord I got, but, I didn't know it would take almost 90 minutes to finish.
4 rate
Cars.com
Jason Robinson 06 Apr 2018
This was my first car purchase, at a dealer. I got to thank Jimmy for making it easy for me, and explaining everything, as we went along. I'm liking the Honda Accord I got, but, I didn't know it would take almost 90 minutes to finish.
4 rate
Cars.com
Richard Garcia 27 Feb 2019
February 27, 2019 Quality Auto Center did everything in their part to demonstrate their respect and quality service to their customer. I am glad I purchased my vehicle at Quality Auto Center. *** November 27, 2018 I received my license plate. Sam is an honorable person. *** It is November... 10, 2018 and I have not received my license plates. The temporary expired on 10/17/2018 and I was not offered a temp extension even after numerous request. I am paying for car insurance, and vehicle note without the ability to use the vehicle. Jimmy is still the best guy in the world, good person. **** Original Review Quality Auto Center is amazing! Jimmy is the best sales person ever! When I walked into the dealership and greeted Jimmy I knew that I found the right place without even looking at my future car. When I got the chance to see the inventory I was astonished. The inventory list is extraordinary and the condition of the vehicles superb. In addition Sam and Jimmy managed to get me an extraordinary deal and went above and beyond in meeting all of my needs. Show more
4 rate
Google
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