Quality Auto Center dealership customer reviews

Sabrina Malin 18 Apr 2018

Quality auto center is excellent and very accommodating when it comes to their customer service. Andy did a great job and got me into the exact car I was interested in. Maria took care of my vehicle registration and plates and called me when they were ready so I didn’t have to worry about any of t...hat. Marilyn at service is phonominal! She is so helpful with anything I needed or any issue I had she is so personable and friendly. she takes great care of me! She went above and beyond for me. She even went as far as helping me get information on an extended warranty that didn’t benefit her In any way. She’s amazing! Lewis the mechanic did everything I asked and repaired/replaced anything that needed to be done (small things such as the cup holder and glove box). Needless to say I am definitely satisfied with my purchase and the customer service I received and continue to receive anytime I walk into this dealership! Show more

5 rate

Jason Robinson 07 Apr 2018

This was my first car purchase. I got to thank Jimmy for making it easy for me, and explaining everything, as we went along. I'm liking the Honda Accord I got, but, I didn't know it would take almost 90 minutes to finish.

4 rate

Jason Robinson 06 Apr 2018

This was my first car purchase, at a dealer. I got to thank Jimmy for making it easy for me, and explaining everything, as we went along. I'm liking the Honda Accord I got, but, I didn't know it would take almost 90 minutes to finish.

4 rate

Heather Lieberman 04 Apr 2018

I had the best experience here at Quality Auto Center. After my car of 10 years finally gave out, I bought a beautiful 2014 Honda Accord. Before I came in, I spoke with Cassandra, who was extremely helpful and friendly. Then I was fortunate enough to have Jimmy Diaz, as my salesperson. He knew t...hat I was working with a tight budget, and didn't have the best of credit, or a big down payment. Jimmy took me into the lot and showed me several cars that fight my budget and reviewed each car in detail with me, so I could understand. After careful consideration, I went with the Honda Accord. I highly recommend this dealership, and Jimmy, to anyone looking for a good used car. Show more

5 rate

Heather Lieberman 04 Apr 2018

I had the best experience here at Quality Auto Center. After my car of 10 years finally gave out, I bought a beautiful 2014 Honda Accord. Before I came in, I spoke with Cassandra, who was extremely helpful and friendly. Then I was fortunate enough to have Jimmy Diaz, as my salesperson. He knew t...hat I was working with a tight budget, and didn't have the best of credit, or a big down payment. Jimmy took me into the lot and showed me several cars that fight my budget and reviewed each car in detail with me, so I could understand. After careful consideration, I went with the Honda Accord. I highly recommend this dealership, and Jimmy, to anyone looking for a good used car. Show more

5 rate

Sara J 03 Apr 2018

My experience at Quality Auto Center, in Springfield, was wonderful, especially working with Jimmy Diaz. After some pretty bad experiences, at other dealerships on Route 22, I found the best customer service and deals at Quality Auto Center. Jimmy was a god sent. He was professional, knowledgeable,... and TRUSTWORTHY!!!! I left Quality Auto Center with my new 2015 Mercedes-Benz C300 for significantly less than what others on Route 22 were offering. Thank You!!!!!! Show more

5 rate

Al Sherman 03 Apr 2018

Quality Auto Center, in Springfield is top notch! Andy went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, also he is not pushy what-so-ever. This is my 2nd car purchase from Quality Auto Center and both cars I bought from Andy. ... You will not get BS speech... Good team including Stephanie (on the phone), Juan (manager), and Sam (finance) Show more

5 rate

Mollie R 30 Mar 2018

I worked with a great salesman, Danny Duran. When I was going through the process of choosing the right car. Danny went above and beyond to make sure I chose THE right car, for my needs, and more importantly, for my budget. I was very leery, of shopping for my next car alone, being a single woman, a...nd all the stories I've heard. Danny dispelled all those 'rumors'. Highly recommend, you go to Quality Auto Center, for your next car, and ask for Danny. Show more

5 rate

George Limbert 30 Mar 2018

The car buying process is rarely an enjoyable one. However, my recent purchase went as smoothly as one could expect, primarily due to an excellent salesperson, Jimmy Diaz. I stopped by their showroom, this past Monday, with some time constraints. Jimmy knows the Mercedes-Benz vehicles very well, ...and quickly and thoroughly explained all the features on the C300 I selected. There was no hassle when I said I would have to think about it. The following day I returned and we completed the purchase. Jimmy went out of his way to help and make me feel at ease during the purchase. He even recovered some things I left in my trade-in vehicle, including my EZ pass. Show more

5 rate

Linda L 30 Mar 2018

Andy at Quality Auto Center made my car buying experience a pleasure! He is professional, knowledgeable and courteous. He streamlined the process to accommodate my busy professional life. He really enjoys his work, and shows in his approach and dedication to his job, which is a great reflection on t...he dealership overall. I will keep them in mind for future purchases. Show more

5 rate

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