Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
515 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Richard Garcia 19 Sep 2018
Quality Auto Center is amazing! Jimmy is the best sales person ever! When I walked into the dealership and greeted Jimmy I knew that I found the right place without even looking at my future car. When I got the chance to see the inventory I was astonished. The inventory list is extraordinary and th...e condition of the vehicles superb. In addition Sam and Jimmy managed to get me an extraordinary deal and went above and beyond in meeting all of my needs. Show more
5 rate
Google
Stephen Williams 12 Sep 2018
They guys at Quality Auto Center did everything in their power to process our deal! They made sure we were taken care of and had everything organized and in order! Get with them immediately for all your car buying needs!
5 rate
Google
Ghost Mode 09 Sep 2018
I called quality auto center at 7 pm on a Saturday night about an 07 civic si the receptionist was very polite and helpful in scheduling an appointment at such a late hour. When I arrived I was greeted promptly and my sales rep was called. My sales rep Fahed was extremely nice and actually got to no... me on a personal level that was not expected making my car buying experience there very pleasant and very relaxed. Negotiations didn’t take long at all due to the great price and amazing warranty on the vehicle. Show more
5 rate
Google
A Google User 03 Sep 2018
Dealt with many car dealers but this place is honest and dedicated to satisfy us. After finding what we want online last night, I still didn't expect to walk out with the car exactly what we wanted. Recommend this place. Frank made our day. THANKS!!!
5 rate
Google
A Google User 03 Sep 2018
First time car buying experience in used car dealer and did not expected much but this place is great. Especially new salesmen Frank is best ever. I had great deal with Maserati and happy to recommend to all my friends and family.
5 rate
Google
Hyunjin Kim 03 Sep 2018
Dealt with many car dealers but this place is honest and dedicated to satisfy us. After finding what we want online last night, I still didn't expect to walk out with the car exactly what we wanted. Recommend this place. Frank made our day. THANKS!!!
5 rate
Google
Daniel Lee 03 Sep 2018
First time car buying experience in used car dealer and did not expected much but this place is great. Especially new salesmen Frank is best ever. I had great deal with Maserati and happy to recommend to all my friends and family.
5 rate
Google
A Google User 27 Aug 2018
All the people at Quality Auto in Springfield are fantastic! I purchased my vehicle there last year & they worked with me with pricing! Even though I have a BMW place 5 mins away from me, I’d rather drive the 45 mins it takes to get to Quality Auto in Springfield for all scheduled maintenance! Mar...ilyn & Maria were very gracious & made my little bit of wait time pleasurable! The work they do here is top-notch also! I look forward to my next visit with them! Thank you Quality Auto for being the great business that you are! Show more
5 rate
Google
Mary Risitano 27 Aug 2018
All the people at Quality Auto in Springfield are fantastic! I purchased my vehicle there last year & they worked with me with pricing! Even though I have a BMW place 5 mins away from me, I’d rather drive the 45 mins it takes to get to Quality Auto in Springfield for all scheduled maintenance! Mar...ilyn & Maria were very gracious & made my little bit of wait time pleasurable! The work they do here is top-notch also! I look forward to my next visit with them! Thank you Quality Auto for being the great business that you are! Show more
5 rate
Google
A Google User 04 Jul 2018
I wish I could more stars to the girl that works at the front desk. she went out her way to make me feel comfortable. she truly is an amazing worker. you can tell her enjoys her job. without a doubt she is an amazing person
5 rate
Google
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