Certified Pre-Owned

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How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
518 Reviews
5 out of 5 stars
5 star
503
4 star
15
3 star
0
2 star
0
1 star
0
Sort by: Latest review first / Highest rating first
Jeremy 13 Dec 2018
Quality Auto Center is one of the best used car dealers I have ever been to. Well, I didn’t really expect much from them but surprisingly they surpassed my expectation. Their customer service was excellent and I had a wonderful experience thanks to Jimmy.
5 rate
Cars.com
Ciera 11 Dec 2018
I told Andy what kind of used car I wanted and he found me the perfect vehicle to fit my needs and budget. He never made me feel pressured and ensured me that there was no need to haggle because Quality Auto Center of Springfield always offers the best price
5 rate
Cars.com
Clare 09 Dec 2018
They kept my 2013 Ford Fusion running for some time until I needed to sell to get a new one. Marilyn told me all I needed to know about trading in vehicles and selling my car wasn’t a big deal when we got the right offer. I then applied for the dealership car financing program, which got pre-appr...oved in no time. Used some of the money I got from selling my old get as a down payment in getting my 2017 BMW 3, which was one of many fantastic pre-owned cars in the showroom. Show more
5 rate
Cars.com
Clare 09 Dec 2018
They kept my 2013 Ford Fusion running for some time until I needed to sell to get a new one. Marilyn told me all I needed to know about trading in vehicles and selling my car wasn’t a big deal when we got the right offer. I then applied for the dealership car financing program, which got pre-appr...oved in no time. Used some of the money I got from selling my old get as a down payment in getting my 2017 BMW 3, which was one of many fantastic pre-owned cars in the showroom. Show more
5 rate
Cars.com
Alex 06 Dec 2018
Visited Quality auto center last weekend to service my car and Marilyn did all I requested to my satisfaction. I love trading my used cars with this reputable dealership; they made selling a used vehicle and financing very hassle-free
5 rate
Cars.com
William 05 Dec 2018
Quality Auto Center has a great variety of luxurious cars. They're all pre-owned but they all are in top condition and some of them have even been produced this year! I checked their site and saw they have a brand new Dodge Challenger which is my dream car. I called them and spoke to Marilyn to chec...k the price and he told me about their financing options so, in the end, I decided that this Dodge is my next car. Now I'm driving it and I couldn't be happier! Show more
5 rate
Cars.com
William 04 Dec 2018
Quality Auto Center has a great variety of luxurious cars. They're all pre-owned but they all are in top condition and some of them have even been produced this year! I checked their site and saw they have a brand new Dodge Challenger which is my dream car. I called them and spoke to Marilyn to chec...k the price and he told me about their financing options so, in the end, I decided that this Dodge is my next car. Now I'm driving it and I couldn't be happier! Show more
5 rate
Cars.com
Dylan 29 Nov 2018
Trading in my old car with Quality Auto Center of Springfield was one of the best things that happened to me a year ago. Jimmy didn’t just get my former car sold in the space of one week, he also got me approved for the company’s car financing program, and ensured that I drove a 2016 Mazda 3 hom...e, which was just one of the many tremendous pre-owned cars on display in the showroom. Show more
5 rate
Cars.com
Dylan 28 Nov 2018
Trading in my old car with Quality Auto Center of Springfield was one of the best things that happened to me a year ago. Jimmy didn’t just get my former car sold in the space of one week, he also got me approved for the company’s car financing program, and ensured that I drove a 2016 Mazda 3 hom...e, which was just one of the many tremendous pre-owned cars on display in the showroom. Show more
5 rate
Cars.com
Julia 26 Nov 2018
This is the 2nd time buying a used car at Quality auto center of Springfield after test driving. I went back because of the amazing experience I had the first time. I told Danny what I wanted, and he delivered
5 rate
Cars.com
Questions?
Please speak with our trade advisor for more information.
Sales
(888) 298-9022
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Hours
Service
(973) 564-0112
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Hours
Body Shop
(973) 564-0112
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Estimated Credit Score or Interest Rate

21.9% Very Poor < 600
18.28% Poor 600-679
14.65% Fair 680-719
11.03% Good 720-780
7.4% Excellent > 780

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24
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72

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