Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
503 Reviews
5 out of 5 stars
Showing 5-star reviews / Show all reviews
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Movses Norman 03 Nov 2020
Thorough communication throughout the entire car buying process. Couldn't have had a better experience. Everything went smoothly from choosing the right car from their many options, to getting financing for said car. The prices are very affordable, and car quality is second to none
5 rate
Cars.com
Misha Babkin 29 Oct 2020
Omar and Andy helped me out a lot with financing a car when a lot of other places turned me down. These guys are very professional and do everything in their power to help you out. Thanks again guys, you were awesome!
5 rate
Cars.com
Ethel Burns 27 Oct 2020
Great Dealership!!! The car I purchased had low mileage, was very clean, and has not given me any issues since purchase. Customer service was the best, and I felt very comfortable from the moment I walked in. Overall, it was the easiest and best purchase I’ve made. Eric was very professional and a...ttentive. Highly recommend it! Show more
5 rate
Cars.com
Scot Harrington 20 Oct 2020
I got a great price on a car I was looking for. It was 1/5 the price of similar cars that I saw on-line. The buying experience was great. All of my questions were answered with honesty and clarity. Omar is a great guy with extensive knowledge of the cars on the lot. I highly recommend Quality Auto o...f Springfield! Show more
5 rate
Google
William Walsh 19 Oct 2020
I just bought a car here and am very pleased with the dealership! I don't know much about cars but I felt like Taji was very transparent on what he knew about the car and provided all of the information openly. I purchased a 2016 Hyundai Sonata with low mileage in August of 2020 and I'm enjoying it.... I would recommend purchasing a car from them Show more
5 rate
Cars.com
Elizabeth Ross 16 Oct 2020
Working with Danny was an absolute pleasure, couldn’t be happier! They let me test drive the car, and even helped me with financing! Thank you so much!
5 rate
Cars.com
Igor Nikitchenko 13 Oct 2020
I bought both of my cars from these guys. Both were/are wonderful cars, and the employees are helpful and respectful. Omar is extremely helpful and easy to work with
5 rate
Cars.com
Holly Allison 12 Oct 2020
My experience with them was brief, but they were friendly and helpful. There was a "snag" with my purchase (my own fault) and they were very willing to help me correct it
5 rate
Google
Matthew Crawford 09 Oct 2020
I got a great deal on my slightly used Ford Focus. It is as good as brand new and has an excellent warranty. The staff are all really friendly and helpful. I first got a car there about 10 years ago, and don't go anywhere else
5 rate
Cars.com
Lillian Parsons 07 Oct 2020
This was my first car, fresh out of school, in a new city and new country altogether! My service rep was great! He explained all features in the various models and helped me determine the best model for my needs and made the whole process extremely simple
5 rate
Cars.com
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