Certified Pre-Owned

How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

Customer Lobby
500 Reviews
5 out of 5 stars
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Armando S 31 Oct 2017
We got the car we wanted at a GREAT price -- without the stress. Jimmy was there to help from beginning through to the end. He did a great job of making sure we understood all the options, pluses, and any cons that might be involved. He even beat a competitors' price, by $500 --- so this guy is a s...tar of the showroom. All things considered. the attention we received from Jimmy, Sam and the dealership is on top! Show more
5 rate
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Sara S 31 Oct 2017
Everyone here is super nice! Once I got out of my car I was greeted by Peter and he helped us find the perfect car! Peter was very patient with my mom and I through the whole process. It was my very first visit and I am happy I got my first car from here! The finance area was also very nice and Sam... was super helpful. They made sure we got everything we needed for the car and more! Show more
5 rate
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Kelvin Reyes 25 Oct 2017
5 rate
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Denzle Jones Jr 18 Oct 2017
Helped me out greatly in getting into the car that I wanted
5 rate
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Bart Davis 28 Sep 2017
very smooth process. guys are great. immaculate cars. very straight forward buying process.. finance dept did well. match my credit union rate. enjoying my new Mercedes. good job peter!
5 rate
Cars.com
Chad Dee 13 Sep 2017
Very happy with my new mercedes. Very cool people. Good deal. No b.s. very straight forward. Got a hell of a deal on my new cls. Pete was wonderful with me. Matched my credit union rate of 2.44%. I'm glad I didn't buy anywhere else. Btw, make sure Mark, the finance guy, works your deal. He is very... straight forward and will make you laugh. Show more
5 rate
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Tanya Davids 13 Sep 2017
Very cool people. Didn't waste my time. Drove out with my new Infiniti. I came from 2 hours away and didn't think I was going to be this satisfied. No b.s. very straight process. Dropped the price a little. Dealt with my credit union. Very happy I did business here after the other horrible dealers I... went to before Show more
5 rate
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Faraj Washah 23 Aug 2017
5 rate
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JJGFV GFJ 16 Aug 2017
Good experience,With the Sales manager at Quality auto center of Springfield smooth transaction ,I'm completely statisfied with my new car Thank You Sam and Lydia
5 rate
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Angelique Banks 16 Aug 2017
Great customer service!!! The Salesman was confident and worked with my every request.
5 rate
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