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How Are We Doing?

We hold everything we do at our Quality Auto Center locations to a high standard of customer service. Take a look at what past visitors have had to say about their experience working with us. If have recently paid a visit to one of our dealerships, head over to our contact information page to find out how to get in touch with us and let us know how we did. We are always happy to listen to feedback.

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507 Reviews
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Sara J 03 Apr 2018
My experience at Quality Auto Center, in Springfield, was wonderful, especially working with Jimmy Diaz. After some pretty bad experiences, at other dealerships on Route 22, I found the best customer service and deals at Quality Auto Center. Jimmy was a god sent. He was professional, knowledgeable,... and TRUSTWORTHY!!!! I left Quality Auto Center with my new 2015 Mercedes-Benz C300 for significantly less than what others on Route 22 were offering. Thank You!!!!!! Show more
5 rate
Cars.com
Al Sherman 03 Apr 2018
Quality Auto Center, in Springfield is top notch! Andy went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, also he is not pushy what-so-ever. This is my 2nd car purchase from Quality Auto Center and both cars I bought from Andy. ... You will not get BS speech... Good team including Stephanie (on the phone), Juan (manager), and Sam (finance) Show more
5 rate
Google
Mollie R 30 Mar 2018
I worked with a great salesman, Danny Duran. When I was going through the process of choosing the right car. Danny went above and beyond to make sure I chose THE right car, for my needs, and more importantly, for my budget. I was very leery, of shopping for my next car alone, being a single woman, a...nd all the stories I've heard. Danny dispelled all those 'rumors'. Highly recommend, you go to Quality Auto Center, for your next car, and ask for Danny. Show more
5 rate
Cars.com
George Limbert 30 Mar 2018
The car buying process is rarely an enjoyable one. However, my recent purchase went as smoothly as one could expect, primarily due to an excellent salesperson, Jimmy Diaz. I stopped by their showroom, this past Monday, with some time constraints. Jimmy knows the Mercedes-Benz vehicles very well, ...and quickly and thoroughly explained all the features on the C300 I selected. There was no hassle when I said I would have to think about it. The following day I returned and we completed the purchase. Jimmy went out of his way to help and make me feel at ease during the purchase. He even recovered some things I left in my trade-in vehicle, including my EZ pass. Show more
5 rate
Cars.com
Linda L 30 Mar 2018
Andy at Quality Auto Center made my car buying experience a pleasure! He is professional, knowledgeable and courteous. He streamlined the process to accommodate my busy professional life. He really enjoys his work, and shows in his approach and dedication to his job, which is a great reflection on t...he dealership overall. I will keep them in mind for future purchases. Show more
5 rate
Cars.com
Amy Greene 30 Mar 2018
I cannot say enough good things about Quality Auto Center! Peter, Juan, Henry and Sam were amazing from start to finish! I am a recent college grad and needed a good, reliable, economically priced vehicle, now that I'm out in the working world. Peter showed me a number of vehicles that fit my likes,... and payment range, and let me decide exactly which one I liked best (I chose the 2014 Honda Accord). And when it's time, for my next car, I'll be back, and will be looking for Peter. I am one very happy girl and a customer for life!!!! Thank You!!!! Show more
5 rate
Cars.com
Linda Lane 30 Mar 2018
Andy at Quality Auto Center made my car buying experience a pleasure! He is professional, knowledgeable and courteous. He streamlined the process to accommodate my busy professional life. He really enjoys his work, and shows in his approach and dedication to his job, which is a great reflection on t...he dealership overall. I will keep them in mind for future purchases. Show more
5 rate
Google
Derrick B. 13 Mar 2018
Jimmy D is "The Man"!! ¿ I spent almost 5 hours at the dealership driving this guy crazy!! He went above and beyond to give me a great deal. He is very pleasant and helpful. Great personality overall. I would recommend Quality Auto Center to anyone looking to buy a great car at a low price. Their i...nventory is absolutely stunning. Go see Jimmy and he will do his magic so you'll drive out of there with the biggest smile on your face. Show more
5 rate
Cars.com
Brittany T. 13 Mar 2018
I have to say I have never been to a dealer where I have been in and out with such ease. I was taken care by Danny D and i have to say he knows what he's doing. He's direct, to the point and very well informed about all your questions. Very quick to accommodate and help with all your concerns. The s...taff at Quality Auto, if I could rate them 10 stars, they would get it. I will definitely be doing business there in the future. Thanks again guys, great selection on all vehicles. Show more
5 rate
Cars.com
Brittany Tillman 13 Mar 2018
I have to say I have never been to a dealer where I have been in and out with such ease. I was taken care by Danny D and i have to say he knows what he's doing. He's direct, to the point and very well informed about all your questions. Very quick to accommodate and help with all your concerns. The s...taff at Quality Auto, if I could rate them 10 stars, they would get it. I will definitely be doing business there in the future. Thanks again guys, great selection on all vehicles. Show more
5 rate
Google
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